Terms and Conditions

We use the words “we”, “our” or “us” on our website it means we are referring to Master Connection.

Use of our website and services is subjected to our Term and Conditions and Privacy Policy.

We may obtain confirmation details from you or your service providers about National Metering Identifier (NMI), Meter Installation Registration Number(MIRN) and Utility providers at your property for arranging connections or disconnection with your service providers.

When you use our service, you need to disclose personal information about you to us for the purposes of arranging connections and or disconnections of your nominated move services or switching to your service providers.

We will disclose your personal information to our service providers, partners, Movinghub to process your request on behalf of us.

We are a free and no obligation service and we do not charge you anything for the services provided by us. You may need to pay your chosen service provider’s charge including disconnection, connection fee, cancellation fee and ongoing cost.

We may get paid a commission from service providers and our partners, agents may receive a commission from us.

While we make every effort to offer you the best services and offers we do not guarantee our service providers are always the cheapest or best suited service provider for your needs.

Neither we nor our agents, partners accept liability for any loss or damage caused in delay, or failure to connect and/or disconnect or provide the nominated services.